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Localized Solution

Some brands believe that overly expensive sponsorship of big events or institutions like the top clubs of European football is enough to attract customers – Brazilian bettors however may be a little ‘harder’ to captivate, in fact the best example to that reality is the fact that many renowned bookmakers didn’t understand for many years the importance of the boleto as a deposit solution in Brazil.

There are ways to ‘sense ‘whether an operator is ‘focused’ at understanding the demands of local customers and the localized sponsorship and advertisement deals can be useful – that tells us Betway is investing on the mission of getting to know better the ever growing customer base of Brazil and all the peculiarities of its culturally distinct regions.

On a global scale we also must recognize the impressive top-quality deals of sponsorship of Betway.

Betway Brazil – Customer Support

The best way to test in practice if a brand has just ‘translated’ its website and allowed financial transactions (i.e. deposits and withdrawals) to come in and out of a country or if we are before a site that was tailored to a specific country is to test the customer service, and Betway did well on our tests.

Our team of reviewers asked for detailed information regarding payments and bonus policies and we obtained good answers that weren’t simple ‘copies’ of a paragraph (often times ignited by bots) which we see all over the industry – the support staff seems highly trained and informed about the services of the operator and that’s a strong point of this gambling house.

Advantages of Betway

Some brands are clearly spending more than others in advertisements in Brazil which always reflects on their numbers and the ‘brand awareness’ itself. Often times the customer base feels ‘more comfortable’ betting with those companies buying big ads at stadiums but there are advantages to using global bookies that aren’t ‘that famous’ in Brazil – if you get to use the services of a renowned brand that is still ‘starting’ in a market like Brazil and Latin America the bonuses offered are usually better than the bonus for new customers ‘when they are settled’ and have the confidence of a big part of the gambling market.

In other words, ‘enjoying’ good services while a big brand is still getting to gain market share is a wise move.

Final Impressions

We had a positive impression at all important services such as customer support and our test deposits and withdrawals were processed within the deadlines announced by the site. The site could have some minor improvements in terms of design, but the important functionalities work very well.

Perhaps the best aspect of opening an account at Betway is enjoying their generous bonuses tailored to gain traction in Brazil; in the future they might not be so great which is natural so if you ran out of bonuses at other sites we strongly recommend to test Betway – you probably will find more reasons to stay than just enjoying this bonus as the site is serious, honest and owns respectable licenses abroad. Take a look at some of our other bookmakers for more bonus offers.